Articles and news on the topic of Automation and AI

AI vs. Authenticity: The Growing Need for Provenance in Digital Content
4 min. reading

AI vs. Authenticity: The Growing Need for Provenance in Digital Content

The rise of AI-generated content has changed digital authenticity, making it harder and harder to tell the difference between real and fake media. Cases like the “Balenciaga Pope” and fake Pentagon explosions have brought this trend to light and shown how bad things can get when AI-generated images are mistaken for real ones. Deepfakes surged […]

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How to Spot AI-written Content
3 min. reading

How to Spot AI-written Content

Recent advances in AI language models like ChatGPT, Bard and Claude have made it remarkably challenging to distinguish machine-written content from human work. This is particularly significant in e-commerce, where AI now routinely generates everything from product descriptions to customer service responses. While these tools can produce remarkably fluent text, careful analysis reveals subtle patterns […]

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The Future of E-commerce is Here: Perplexity Launches Shopping Capability
3 min. reading

The Future of E-commerce is Here: Perplexity Launches Shopping Capability

Artificial intelligence is increasingly influencing how we shop and sell. Its integration into the purchasing process brings a range of innovations that are transforming traditional approaches into more efficient, faster, and personalised experiences. This is evidenced by Perplexity – an AI-powered search engine expected to revolutionise shopping with its latest feature. With new functions that […]

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What is Immersive Shopping?
4 min. reading

What is Immersive Shopping?

Immersive shopping is a retail strategy that blends digital innovation with the engaging, tactile aspects of traditional retail. It combines the digital and physical worlds to create memorable and captivating experiences through the use of cutting-edge technologies like virtual reality (VR), augmented reality (AR), and live shopping.

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CMOs Embrace Generative AI Despite Limited Understanding
2 min. reading

CMOs Embrace Generative AI Despite Limited Understanding

Generative AI is gaining increasing popularity in marketing, with 90% of organisations planning to invest in it. However, it’s concerning that the vast majority of marketing directors admit they don’t fully understand this technology or its potential impact on business processes. This lack of knowledge may hinder the adoption of more advanced AI applications that […]

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New Tools on YouTube to Protect Creators and Brands
3 min. reading

New Tools on YouTube to Protect Creators and Brands

New tools on YouTube are revolutionising content protection. The platform’s defences against deepfakes are intensifying as YouTube introduces innovative features to safeguard creators and brands. These new tools on YouTube will alert users to AI-generated content that attempts to piggyback on their original creations. This development opens up fresh opportunities for brand protection and content […]

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How Automation and AI Will Reshape Customer Service
4 min. reading

How Automation and AI Will Reshape Customer Service

A study by Zendesk shows that the customer experience is about to change in a big way. Executives think that customer experience will be completely changed by automation and AI in the next three years. In fact, 80% of them think that standard CX will no longer exist.

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