2 min. reading

Retail Sustainability Impact: Gen Z Drives FMCG Change

Retail sustainability has become a critical concern for the FMCG sector as Gen Z emerges as a key consumer group. The entry of Gen Z into the workforce, with their strong environmental convictions, is putting pressure on retailers and FMCG companies to better grasp the implications of climate change on consumers, shoppers, and product categories. This shift towards retail sustainability is forcing businesses to reassess their practices and strategies to meet the expectations of this environmentally conscious generation.

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Retail Sustainability Impact: Gen Z Drives FMCG Change
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Managing director of The Category Management Company, Patrick Finlay, points to two studies highlighting Gen Z’s sustainability focus. A Barclaycard study suggests 82% of Gen Z are concerned about sustainability, while First Insight found that 75% prioritise sustainability over brand names (49%) when making purchase decisions.

“Recent examples of green initiatives include Frugalpac’s paper bottle innovation, Aldi’s wine selection, and Greenall’s Gin,” Finlay noted. “Even Asda’s discontinued refill and reuse trial demonstrates a willingness to experiment and learn.”

Finlay argues that implementing meaningful sustainability strategies will take time, with major retailers aiming for net-zero internal operations by 2035. The question is whether traditional product range extensions will suffice given Gen Z’s environmental expectations. He believes that creating lasting value requires bold, long-term investment, especially in uncertain times. He warns that eco-conscious younger generations will make purchasing decisions based on their values without expecting to pay a premium.

“Our industry needs retailers and suppliers to lead and innovate,” Finlay states. “We’re still experimenting, like Asda’s refill trial – planning, executing, learning, and refining. Staying relevant means adapting to trends and acting on them, learning from both successes and failures.”

This transformation requires discipline in developing long-term strategies and category visions. Consequently, suppliers and retailers must elevate category direction and value, giving consumers more reasons to shop, including robust environmental initiatives.

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